This Privacy Policy explains how ruby88 collects, uses, stores, and protects your personal information when you use our online gaming platform. Your privacy matters to us — here is exactly how we handle your data.
Welcome to the ruby88 Privacy Policy. ruby88 ("ruby88", "we", "us", "our") is committed to protecting the personal data of every player and visitor who interacts with our online gaming platform at ruby88.one. This Privacy Policy describes in detail what personal information we collect, why we collect it, how we use and protect it, and what rights you have over your own data.
This Privacy Policy applies to all personal data processed by ruby88 in connection with your use of the ruby88 website, mobile platform, customer support channels, and any other services we provide. It should be read alongside our Terms & Conditions and our Responsible Gaming Policy.
By registering an account with ruby88 or by continuing to use the ruby88 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please discontinue your use of the ruby88 platform.
Our commitment: ruby88 does not sell your personal data to third parties. We collect only what we need to operate the platform safely, comply with Philippine law, and deliver a quality gaming experience to every Filipino player.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, ruby88 acts as the Personal Information Controller in respect of the personal data collected through the ruby88 platform.
As Personal Information Controller, ruby88 is responsible for determining the purposes and means of processing your personal data. We are registered with the National Privacy Commission (NPC) of the Philippines in accordance with applicable data privacy regulations.
If you have any questions or concerns about how ruby88 handles your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer using the contact details provided in Section 15 of this Policy.
ruby88 collects the following categories of personal data from players and platform users:
ruby88 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where biometric verification is specifically required for identity verification purposes under applicable regulations.
ruby88 collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Account registration form, KYC document uploads, customer support enquiries, payment method registration |
| Automated collection | Cookies, session tracking, device fingerprinting, IP address logging during platform use |
| Third-party providers | Identity verification services, payment processors (GCash, Maya, banks), fraud detection providers |
| Regulatory sources | Sanctions screening databases, AMLC watchlists, PAGCOR self-exclusion registers |
ruby88 does not purchase personal data from data brokers or third-party marketing lists. All personal data we hold about you has been collected directly from you, generated through your use of the platform, or received from regulated third-party service providers in the course of operating the platform.
ruby88 uses your personal data for the following purposes:
ruby88 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate legal basis for the new processing activity.
Under the Philippine Data Privacy Act of 2012, ruby88 processes your personal data on the following legal bases:
ruby88 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:
ruby88 engages trusted third-party service providers to assist in operating the platform. These providers act as Personal Information Processors under the Data Privacy Act and are contractually bound to process your data only on ruby88's instructions and in accordance with applicable privacy law. Categories of service providers include:
ruby88 is required by Philippine law to disclose certain personal data to regulatory and law enforcement authorities in specific circumstances, including:
Where you have requested self-exclusion from the ruby88 platform, your details may be shared with PAGCOR's self-exclusion register or other responsible gaming databases as required by applicable regulations, to give effect to your self-exclusion request across participating operators.
No unauthorized sharing: ruby88 will never share your personal data with advertisers, data brokers, or unaffiliated third parties for their own marketing purposes. Any sharing of your data is limited to what is strictly necessary for the purposes described in this Policy.
ruby88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration & identity data | Duration of account + 5 years after closure | PAGCOR licensing & AMLA requirements |
| Transaction records (deposits & withdrawals) | 5 years from transaction date | AMLA record-keeping obligations |
| Game play history | Duration of account + 2 years after closure | Regulatory compliance & dispute resolution |
| KYC verification documents | Duration of account + 5 years after closure | PAGCOR & AMLA requirements |
| Customer support communications | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Marketing preferences & consent records | Until consent is withdrawn + 1 year | Consent & accountability obligations |
| Technical & usage logs | 12 months from collection | Security & fraud prevention |
Upon expiry of the applicable retention period, ruby88 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Where data has been anonymized such that you can no longer be identified, it may be retained indefinitely for statistical and analytical purposes.
ruby88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
While ruby88 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect unauthorized access to your ruby88 account, please contact our support team immediately.
ruby88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit the ruby88 website.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly necessary | Session management, login authentication, security tokens, fraud prevention | No — required for platform to function |
| Functional | Remembering your language preference, game settings, and display preferences | Yes — disabling may affect user experience |
| Analytics | Understanding how players use the platform, identifying popular features, measuring performance | Yes — via cookie preference settings |
| Marketing | Tracking referral sources, measuring the effectiveness of promotional campaigns | Yes — via cookie preference settings |
You can manage your cookie preferences through the ruby88 cookie preference center, accessible via the cookie banner displayed on your first visit to the platform. You may also control cookies through your browser settings — most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will prevent you from logging in to your ruby88 account and using core platform features.
ruby88 does not use cookies to track your activity on third-party websites outside of the ruby88 platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ruby88. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.
ruby88 will respond to all data subject rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
Identity verification required: To protect your privacy, ruby88 will verify your identity before processing any data subject rights request. We may ask you to provide proof of identity before we can action your request.
The ruby88 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. ruby88 does not knowingly collect personal data from persons under the age of 21.
During account registration, ruby88 requires all applicants to confirm that they are at least 21 years of age. ruby88 also conducts age verification checks as part of the KYC process, which may include requesting a government-issued identification document showing the applicant's date of birth.
If ruby88 discovers or has reasonable grounds to believe that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data collected, and return any deposits made, in accordance with our obligations under the Data Privacy Act and applicable PAGCOR regulations.
If you are a parent or guardian and believe that your child under the age of 21 has registered an account with ruby88 or provided personal data to us, please contact our Data Protection Officer immediately using the contact details in Section 15 so that we can take prompt action.
ruby88 primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including cloud hosting providers, game software vendors, and fraud detection services — may process data in other countries.
Where personal data is transferred outside the Philippines, ruby88 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers. These safeguards may include:
You may request further information about the safeguards applicable to any specific international transfer of your personal data by contacting our Data Protection Officer.
ruby88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made to this Policy, ruby88 will notify registered players by email or through a prominent notice on the platform prior to the changes taking effect.
The "Last Updated" date at the top of this page will be revised each time the Policy is updated. We encourage you to review this Privacy Policy periodically to stay informed about how ruby88 protects your personal data.
Your continued use of the ruby88 platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the updated Policy, you may request account closure in accordance with the account termination provisions in our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or ruby88's handling of your personal data, please contact our Data Protection Officer (DPO) through the following channels:
Please include "Data Privacy Request" in the subject line of any email correspondence relating to your data subject rights, and provide sufficient information to allow us to identify your account and verify your identity.
If you are not satisfied with ruby88's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
This Privacy Policy was last reviewed and updated in January 2026. ruby88 is committed to maintaining transparent, fair, and lawful data processing practices for all Filipino players on our platform.
Six principles that guide every data decision we make
Every connection between your device and ruby88 is protected by TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text — ever.
Only authorized ruby88 staff with a specific operational need can access your personal data. All internal access is logged, monitored, and regularly audited to prevent unauthorized use.
ruby88 processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the regulations of the National Privacy Commission. Your rights as a data subject are fully respected.
ruby88 does not sell, rent, or trade your personal information to advertisers or data brokers. Your data is used solely to operate your account, comply with Philippine law, and improve your gaming experience.
In the unlikely event of a data breach affecting your personal information, ruby88 will notify you and the National Privacy Commission within the timeframes required by Philippine law — no delays, no cover-ups.
From updating your details to requesting data deletion, ruby88 gives you clear, accessible tools to exercise your data subject rights. Our DPO is available to assist with any privacy request, any time.
Your personal data is safe with us. Join thousands of Filipino players who trust ruby88 for a secure, fair, and transparent online gaming experience. 21+ only — play responsibly.
21+ only · PAGCOR-regulated · Gambling is addictive. Know when to stop.